Privacy Policy

Thank you to our global customers for your trust and support of MYTIMETRA!

1. Purpose and Scope of Information Collection

EMSIVO is committed to not selling, sharing, or exchanging personal information collected from our website with any third party.

All personal information collected is used solely within the company.

When you contact us to request services or place an order, EMSIVO may collect the following personal information:

  • Full name
  • Address
  • Phone number
  • Email
  • Date of birth

In addition to personal information, we may collect order-related details:

  • Product name
  • Quantity
  • Delivery schedule

2. Scope of Information Usage

Your personal information is used internally by EMSIVO for one or more of the following purposes:

  • Customer support
  • Providing service-related information
  • Processing orders and delivering products as requested
  • Sending information about new products, services, promotions, or recruitment (if you subscribe to receive such updates)
  • Managing customer accounts, confirming, and processing transactions related to online payments

3. Information Retention Period

Your personal data will be retained until you request deletion by contacting us via email:yan5593733@gmail.com

4. Parties Who May Access Personal Information

Your personal information may be accessed by:

  • MYTIMETRA LIMITED
  • Third-party partners under contract with EMSIVO to perform certain services (such as shipping). These partners will only access the necessary information as specified in the service contract.

4.Contact

MYTIMETRA LIMITED

  • Email: yan5593733@gmail.com
  • WhatsApp: +852-94544685

5. Complaint Handling Mechanism

At EMSIVO, protecting your personal information is our top priority.

We guarantee that your information will not be shared, sold, or rented to any third party, and will only be used in the following cases:

  • Improving service quality
  • Resolving disputes and complaints
  • Complying with legal requirements when requested by authorities

We recognize that protecting your rights regarding personal data is also our responsibility.

For any questions or complaints regarding this Privacy Policy or if your personal data is used beyond the stated scope, please contact:

  • Email: yan5593733@gmail.com
  • WhatsApp: +852-94544685

Stay connected with us for the latest updates — For all inquiries, contact us at:

  • Email: yan5593733@gmail.com
  • WhatsApp: +852-94544685